Our Vision, Mission, and Values


Serving the integrated healthcare needs for medical and behavioral health through direct care, education and compassion.


Personalized care that fosters healthier communities and lives.


  • Pursue diversity and treat every person as a valued individual
  • Recognize differences and embrace the strengths of diversity
  • Treat everyone with a kind, respectful and humble demeanor
  • Take a genuine interest in others that support constructive actions
  • Listen actively to fully understand
  • Value the opinion/input of others


  • First consideration for every decision and action
  • Pause to identify and address hazards before incidents occur
  • Believe that positive safety outcomes is a true reflection of our actions, attitudes, and beliefs
  • Actively listen to our patients, employees, and visitors to achieve a safe environment and patient satisfaction
  • Reflecting; our approach to learn from our mistakes (genuine, humble and honest)


  • An acknowledgement of our personal and ethical responsibility to take just and honest actions
  • Let our actions foster a sense of trust, honesty and dependability
  • Take responsibility for our words and actions whether right or wrong
  • Convey a shared conviction to do our best to advance the value of the organization
  • Show honest support for those in need


  • To provide a superior experience with every contact
  • Deliver the best care and communication to patients and their families
  • Anticipate patient needs and deliver with a personal touch
  • Exceed performance through best practices and continuous improvements
  • Ensure that seamless handoffs and coordination are standard practice
  • Pure determination to deliver the highest quality and value possible through simple, easy and relevant solutions


  • The collective sharing of knowledge and collaboration of talents to yield creative and effective solutions
  • Engage stakeholders and consider their opinion and ideas
  • Collaborate with other departments to better serve patients and each other
  • Communicate clearly and concisely, listening and providing constructive feedback
  • Be trustworthy and dependable
  • Understand the common goal and contribute towards its completion


  • Exceptional service shall be the foundation of our actions
  • Acknowledge others by name and greet them with eye contact and a smile
  • Be compassionate, sensitive and responsive to needs and concerns
  • Demonstrate courtesy, respect, and kindness
  • Provide encouragement and positive reinforcement
  • Pursue innovation and technology in our service culture
  • Let ideas challenge our desires to continually deliver exceptional service
  • Seek partnerships that elevate our service and values