Emergency Department

male nurse  standing at station smiling

Treating Patients with Care in a Crisis

When you experience a minor injury, a major accident or a sudden illness, Touchette Regional Hospital's Emergency Department (ED) team is available 24 hours a day to provide you with fast, quality and compassionate medical care.

Our newly renovated Emergency Department offers technology and room enhancements to deliver the ultimate care and comfort. Plus, with laboratory, radiology and surgical services on site, we can diagnose and treat your medical condition faster to get you on the road to recovery sooner.

Discover why 14,000 patients each year turn to Touchette in times of an emergency.

ED Features and Amenities

Our Emergency Department is equipped with medical experts and advanced technology to ensure every patient receives the best care:

  • The ability to treat serious and chronic conditions
  • Bedside registration and electronic medical records reduce waiting and speed up discharge times
  • A staff with experienced ED physicians, emergency care nurses and other practitioners
  • 24-hour access to hospital inpatient services
  • 12 private patient rooms featuring in-room TVs and climate control
  • Two behavioral health rooms ensure the ultimate in safety for patients suffering from mental health concerns
  •  A decontamination room accessed from the outside of the hospital to keep contaminants contained and prevention of exposure to the rest of the emergency department

When to Seek Emergency Medical Care

Serious medical conditions require the special care of an ED provider and staff and quick access to hospital services. Please seek treatment in the Emergency Department for any of the following conditions but not limited to:

  • Confusion or loss of consciousness
  • Sudden, severe and uncontrollable pain
  • Severe shortness of breath that prevents you from speaking
  • Chest pain or pressure
  • Possible poisoning or overdose
  • Accidents involving head injury or broken bones
  • Severe or worsening reaction to an insect bite or medication (especially if breathing is difficult)
  • Feelings of wanting to hurt yourself or sudden unexpected changes in behavior
  • Severe dog bites
  • Bleeding that won't stop
  • Seizures
  • Severe abdominal pain
  • Fainting
  • Sudden dizziness, weakness or change in vision
  • Severe or persistent vomiting
  • Coughing or vomiting blood

What to Expect at the ED


When you arrive in our Emergency Department, you'll be seen first by our Triage Nurse. Triage sets the priority of patients that will be treated based on their injury or illness. That means someone with a more critical condition may be taken into the treatment area before you, even if they arrive after you. If you begin to feel worse while you're waiting, please tell the Triage Nurse or Charge Nurse.


You’ll be escorted by an ED staff member to a treatment room as soon as it’s available. You'll then be examined by an emergency physician. Depending on your diagnosis, you may be treated in the room, admitted to the hospital for further care, or discharged from the Emergency Department.

For the privacy of our patients, only one or two visitors may be with you in the treatment area. Other visitors may remain in the waiting area.


If you are not admitted to the hospital, you will be discharged from the Emergency Department. It's important for you to take the time to read any instructions and ask questions so you feel comfortable with your health plan.

We encourage you to follow up with your physician. If you don't have one, a physician referral will be provided to you. If you do not feel better before you see your physician, return to the Emergency Department.

Your Rights in the ED

You have the right to receive, within the capabilities of Touchette's staff and facilities: “Appropriate medical screening,” “necessary stabilizing treatment," and if necessary, appropriate transfer to another facility. These will be provided even if you cannot pay, if you do not have medical insurance or if you are not entitled to Medicare or Medicaid.

At Touchette, our Emergency Department reflects our dedication to excellence, focusing on your safety and comfort from the moment you arrive to the moment you leave for home. For more information, contact us at 618.332.5481. If you are in the midst of an emergency, please call 911 immediately.